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A Note from our Director

Our Counselors and Staff

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Contact Us:

Student Financial Services

Brookings Hall, Room 75

One Brookings Drive

St. Louis, MO 63130


Toll-free (888) 547-6670

Local (314) 935-5900

Fax (314) 935-4037


Questions? Share Your Thoughts:

E-mail:financial@wustl.edu

Undergraduate Stafford Loan Entrance Counseling and Master Promissory Note


 

To make sure your Stafford loan proceeds are credited to your student account at the earliest possible date, we need your help. Please follow the steps below:
 

  1. Complete the online entrance counseling process.
  2. Complete a Federal Stafford Loan Master Promissory Note.
  3. Accept your award online or return your paper Financial Assistance Response Form.

1. Complete the online entrance counseling process. Washington University is committed to assisting all of our students to borrow responsibly. On-line entrance counseling can be completed through Mapping Your Future. It is both a federal and a University requirement, and must be successfully completed by you before you can receive the proceeds of your Federal Stafford Student Loan.


 
2. Complete a Federal Stafford Student Loan Master Promissory Note (MPN), which provides consent and agreement between you and your lender.
In an effort to assist students and families in choosing a lender, Washington University has compiled, through a formal evaluation process, a list of lenders we consider to offer competitive products, solid customer service, electronic payment of loan funds and a variety of savings programs during loan repayment. The criteria used to evaluate lenders, in order of importance, are:

  • Competitive Loan Products
    • Loan Repayment Benefits
    • Payment of Origination Fees
    • Loan Forgiveness Programs
  • Customer Service
  • Default Prevention

There have been many changes in the student loan industry. As a student loan borrower, you need to understand what you need to do in order to prepare for the 2008-2009 academic year.

There are two contributing factors to the changes we are seeing. One factor is the passage of the College Cost Reduction and Access Act (CCRA) on October 1, 2007. The CCRA increased the fees that lenders pay to participate in the Federal Family Education Loan Program (FFELP) and reduced the subsidies lenders receive for participating in the FFEL program. The second factor is the current “credit crunch” in the financial markets caused by the sub-prime mortgage lending issue. Overall, lending institutions are experiencing higher costs for funds used to provide loans of all types – including Federal Stafford loans.

Recently, the Department of Education announced a plan to help lenders get the funding they need to provide students with Federal loans for the upcoming academic year. However, lenders who utilize this option have had to change their repayment benefits.

As a result of so many changes being made to borrower benefits offered by each lender, we believe it is in your best interest to carefully evaluate your borrower relationship with a Stafford Loan lender of your choice. We are asking all students who plan to enroll in classes during the upcoming academic year to take the following steps:

  • Do some research. Find out what lenders are providing. You may refer to the Repayment Benefits Chart to see what benefits the lenders on our list are offering.As always, you are welcome to use any lender you choose even if they do not appear on the lender chart.
     
  • Contact your lender to inquire about the current benefits they are offering. Previous borrowers can find your Stafford lender information at https://www.nslds.ed.gov/nslds_SA/. You will be required to establish an ID and PIN, but this helpful resource tracks the status of all Federal loans from loan origination through repayment.
     
  • Choose a lender for your 2008-2009 Federal Stafford Loan . Familiarize yourself with the lender’s Web site, and prepare to complete the necessary requirements to apply for your student loan online.
     

Please note that you are not required to use any of these lenders — the choice of lender is yours. We will process your loan with any lender you choose. Further, the list of lenders is not in any order of preference.

These lenders provided assurance to the University and the student and parent borrowers that the advertised benefits upon repayment will continue to inure to the benefit of the student and parent borrowers regardless of whether the lender's loans are sold. Note: Clicking on these links will take you from the Washington University web site and redirect you to the lender's web site.
 

Lender / ServicerTelephone(Number)
Academic Management Services
(A Sallie Mae Company)
800-891-4203
Chase Bank800-487-4404
CitiBank800-745-5473
Commerce Bank / MOHELA800-666-3910
Fifth/Third Bank800-222-7192
Missouri Higher Education Loan Authority (MOHELA)800-666-4352
Access Group800-282-1550


Washington University does not participate in revenue sharing or receive compensation in any form from lenders included on this list.

3. If you have not already confirmed acceptance of your Financial Assistance Award, which includes the Federal Stafford Student Loan, please accept your award online or return your paper Financial Assistance Response Form to our office.


If you or your parents have any questions about this process, please give us a call at (888) 547-6670 or (314) 935-5900
 

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Resource
Center


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